Shipping policy

 

What are my shipping options?

CrucianGold.com ships to street addresses (all shipping methods), P.O. Boxes, APO/FPO U.S. Military addresses, all US territories as well as international addresses. Please note that not all shipping methods are available on all orders — shipping method is determined based on location.

U.S. citizens are each allowed $1,600 duty-free, but locally made goods, such as artwork and hand-wrought jewelry, are exempt and don’t even count towards your $1,600.00. The applicable charges are as follows:

USPS Priority Mail: $18 (5-7 business days)
USPS Express Mail: $38 (2-4 business days)
FedEx International Mail: $85.00 (shipping time determined by carrier)

 

How long will it take to get my order?

Once your order is received at CrucianGold.com, it is normally processed within 2 to 3 working days. All mail is insured and sent with delivery confirmation. Priority Mail takes approximately 5-7 business days and Express Mail takes approximately 2-4 business days.

How do I modify, return or cancel my order?

If you are having a problem with your order please don’t hesitate to contact us at feelthelove@cruciangold.com or call us at 340-244-2996. Orders can be canceled within 24 hrs with no problem. Please contact us as soon as possible for cancellations, as we try to process and package orders as soon as we receive them.