Order and Shipping

Order and Shipping FAQ

What are my shipping options?
How long will it take to get my order?
How do I modify, return or cancel my order?

What are my shipping options?

CrucianGold.com ships to street address (all shipping methods), P.O. Boxes, APO/FPO U.S. Military addresses, all US territories as well as international addresses. Please note that not all shipping methods are available on all orders – shipping method is determined based on location.

U.S. citizens are each allowed $1,200 duty-free, but locally made goods, such as artwork and hand-wrought jewelry, are exempt and don’t even count towards your $1,200.00. The applicable charges are as follows:

USPS mailing: Priority $10.00
Express mailing: $20.00

How long will it take to get my order?

Once your order is received at CrucianGold.com, it is normally processed within 2 to 3 working days. All mail is insured and sent with delivery confirmation. Priority takes 2-3 business days and Express mailing is on the next business
day.

How do I modify, return or cancel my order?

If you are having a problem with your order please don’t hesitate to contact us at sales@cruciangold.com or call us toll free at 1-877-773-5241. Orders have a two-hour time frame within which they can be canceled without any problem. We regret that after two hours, your order cannot be canceled.